Privacy Policy

Privacy Policy for Vivaan Lifestyle Pvt Ltd

At Vivaan Lifestyle Pvt Ltd (“we,” “our,” or “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our e-commerce platform.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment details (processed securely by third-party payment providers)

b. Non-Personal Information

• Browser type
• IP address
• Device information
• Pages visited and time spent on the website

c. Cookies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and fulfill orders
• To provide customer support
• To send updates regarding your orders
• To improve our website and services
• To send promotional offers and marketing communications (with your consent)

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service providers (e.g., payment processors, delivery partners) to complete transactions
• Legal authorities, if required by law or to protect our rights

4. Data Security

We implement robust security measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to your personal data
• Request deletion of your personal data, subject to legal obligations
• Opt-out of receiving marketing communications

To exercise these rights, please contact us at sales@vivaanlifestyle.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing your personal information.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Please review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Vivaan Lifestyle Pvt Ltd
Head Office: 16A Brabourne Road, 6th Floor, Kolkata 700001, West Bengal
Manufacturing Unit: F.G.Street, Bhadreswar, Dist: Hooghly, West Bengal, Pin – 712125
GSTIN: 19AABCR4853L1ZX
PAN No: AABCR4853L
CIN No: U85100WB1995PLC074861
Phone: +91 9830929553 (Only for sales queries)
Email: sales@vivaanlifestyle.com

About Us
At Vivaan Lifestyle, we are dedicated to creating a greener, more sustainable future through our innovative and eco-friendly products. A wholly-owned subsidiary of Victoria Jute Company (https://victoriajute.com), we stand as a testament to the harmonious blend of tradition and innovation. Nestled along the banks of the majestic Ganges River, we are deeply rooted in India’s rich heritage while embracing the challenges and opportunities of the modern world.